PillPack co-founders TJ Parker and Elliot Cohen will go away Amazon, 4 years after the tech large acquired the web pharmacy in 2018 as an early step in its broader push into healthcare.
Neil Lindsay, senior vice chairman of Amazon Well being Companies, knowledgeable staff within the group in regards to the impending adjustments in an inner electronic mail this morning, obtained by GeekWire. Describing it as bittersweet information, Lindsay wrote that each Parker and Cohen “have determined to go away Amazon later this month.”
“It may be arduous to see leaders go away the corporate. Nevertheless, in some methods, it’s additionally pure,” Lindsay wrote within the memo. “In case you ask TJ and Elliot, I feel they might say they’re entrepreneurs at coronary heart, who love chasing the subsequent large thought, getting it off the bottom, and the fun of seeing their thought come to life. I sit up for seeing what they’ll do subsequent.”
In an accompanying memo, Parker wrote that he and Cohen “are excited to spend a lot of time with our households, get in a bunch of days on the mountain, and after some R&R will seemingly each return our focus to beginning, investing in, and advising different healthcare and consumer-focused companies.”
The memo confirms an Axios report in July that Parker could be leaving in September. He and Cohen had been shifted to roles as consultants final yr, when Lindsay, an veteran Amazon government, was named to supervise Amazon’s healthcare initiatives. Axios’ Erin Brodwin additionally broke that earlier information about Parker and Cohen. Amazon on the time disputed the characterization of the adjustments as demotions.
Lindsay wrote in his memo that each Parker and Cohen “performed a management position in figuring out John Love because the chief to drive the subsequent section of Amazon Pharmacy development, and so they’ve spent the final 8 months making certain that transition is as easy as potential.”
Love, who has been at Amazon for greater than 16 years, shifted into the position of vice chairman of Amazon Pharmacy and Pillpack at first of this yr.
It’s the most recent shakeup for Amazon Healthcare, following the corporate’s resolution, introduced final month, to discontinue its Amazon Care main health-care providers on the finish of this yr.
Amazon initially launched Amazon Pharmacy in November 2020, constructing on its 2018 acquisition of PillPack. Amazon is competing towards conventional pharmacies corresponding to CVS, Walgreens and RiteAid, large retail rivals corresponding to Walmart and Goal, and healthcare expertise firms corresponding to GoodRx.
We interviewed Parker final yr on GeekWire’s Well being Tech Podcast to be taught extra about Amazon Pharmacy.
Listed below are the total memos from Lindsay and Parker.
E-mail to Amazon Well being Companies staff from Neil Lindsay, SVP of Amazon Well being Companies
Well being Service staff,
I wished to share the bittersweet information that TJ Parker and Elliot Cohen, the founders of PillPack and our companions in growing the Well being Companies technique, have determined to go away Amazon later this month. TJ and Elliot have had a big affect on Amazon and the Well being Companies group, and whereas they are going to be missed, we’re grateful for his or her contributions and want them nicely on their subsequent endeavors.
After they joined Amazon, TJ and Elliot introduced with them in depth expertise and data about pharmacy and well being care, together with a powerful conviction that the trade may very well be extra customer-centric. Pushed by their imaginative and prescient and buyer obsession, the PillPack enterprise and capabilities turned the inspiration of Amazon Pharmacy. TJ and Elliot led the build-out of Pharmacy as an on-Amazon expertise together with quite a lot of B2B partnerships, placing our pharmacy providers on monitor to stable development. Like all of Amazon Well being Companies, the foundational work that permits development is a heavy carry. TJ and Elliot championed the funding wanted and acknowledged when to transition to new management. Each performed a management position in figuring out John Love because the chief to drive the subsequent section of Amazon Pharmacy development, and so they’ve spent the final 8 months making certain that transition is as easy as potential.
As you recognize, we’re engaged on an necessary, missionary alternative to make it simpler for folks to entry the well being care providers and merchandise they should get and keep wholesome. This mission would require us to increase our capabilities and construct new ones. It’s going to take endurance, dedication, and persistence. We’re on a path to assist enhance the client well being care expertise, and TJ and Elliot helped outline that technique. They’ve labored carefully with me, and different Well being Companies leaders, to determine the imaginative and prescient and path ahead for our rising well being care efforts. I’m grateful for his or her perception and steerage, simply as I’m appreciative of the assistance we’ve obtained from others alongside this journey.
It may be arduous to see leaders go away the corporate. Nevertheless, in some methods, it’s additionally pure. In case you ask TJ and Elliot, I feel they might say they’re entrepreneurs at coronary heart, who love chasing the subsequent large thought, getting it off the bottom, and the fun of seeing their thought come to life. I sit up for seeing what they’ll do subsequent.
It is a handing of the baton second and I wish to personally thank TJ and Elliot for his or her contributions. I hope you’ll all be a part of me in doing so and in wishing them nicely of their subsequent endeavors.
Roughly a decade in the past my coronary heart was racing as I pitched the concept of PillPack for the primary time to a room filled with medical doctors, engineers, and designers at MIT Hacking Drugs. The thought had originated out of the expertise I had working in pharmacies as a child, watching my dad construct a long-term-care pharmacy with related packaging, and my curiosity in design and tech. Trying again, I may have by no means dreamed of the locations this concept would take me over the past decade. I’m writing to allow you to all know that Elliot and I are shifting on from PillPack and Amazon on the finish of the month. Out of every part, it’s the folks that we met alongside the best way and that joined us on this journey that we’ll bear in mind most fondly, and we’ll miss you all.
So many reminiscences over the past decade stand out.. transport our first PillPack again in late 2013, our misspelled “killpack” pharmacy license from Wyoming, increasing “suite 2012” in Manchester to all the first ground, celebrating our launch of PharmacyOS in Somerville, late night time jams within the “pillpack rental” in Park Metropolis, combating on behalf of our clients in 2016 and tearing up as I learn the tales of the folks we’d been in a position to affect so positively, seeing the great pleasure and happiness all through the groups the day we introduced the acquisition by Amazon for $1B in 2018, and launching Amazon Pharmacy within the fall of 2020.
It is best to all be so pleased with what we had been in a position to obtain collectively — we’re past every other equally located healthcare startup within the scale and affect we’ve been in a position to have over the past decade. And we had been in a position to create disproportionate worth for the traders and staff members that guess on us early. It was a tough resolution to determine to step again final fall, however the resolution was made simpler after we knew that such tenured Amazonians as Neil and John could be taking on and we’re assured they’ll proceed to function and innovate on behalf of our clients.
As for what’s subsequent for us, Elliot and I are excited to spend a lot of time with our households, get in a bunch of days on the mountain, and after some R&R will seemingly each return our focus to beginning, investing in, and advising different healthcare and consumer-focused companies.
Wishing you all the most effective and crammed with a lot gratitude..
TJ and Elliot